Zarys Supportu

Supportu

Skorzystaj z naszego wsparcia technicznego - z naszym bezpłatnym wsparciem technicznym i innymi usługami naszych specjalistów.

Knowledge Database

Oprogramowanie i Manuals Download

RMA

Katalogi i Ulotki Download

Pakiety wsparcia

Proponujemy rózne "support packages", które oferują bezpośredni dostęp to naszych ekspertów. Przytym gwarantujemy szybki czasy reakcji.

Supportu:

Phone: +49 (0) 6131 9221-31
Fax: +49 (0) 6131 9221-33
E-Mail: support@phytec.de

Kit Start-Up Basic Advanced Premium Turn-Key
Response Time 24h 48h 24h 24h We aim to achieve 1h.
within 8 business hours.
Support Package Duration During Kit Startup 90 Days 12 Months 12 Months 12 Months
Development Support - 4h of support 12h of support 28h of support.
In addition to the 12h to 16h customers can also come to PHYTEC to receive direct developer support (2 days; also half-days).
100h of support.
Customers can also come to PHYTEC to receive direct support on up to 10 days (also available on a half-day basis).
(Travel expenses are charged separately)
Cost Support is included when purchasing a kit. 300,- EUR 1.200,- EUR 3.200-, EUR 20.000,- EUR